Empowering brands through innovative CX outsourcing

Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX.

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How can global strength and scale integrate with an entrepreneurial approach for business success?

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Our global footprint makes us one of the few true global players in the industry.

9M

customer experiences delivered daily

+60

languages supported

150K

associates across the globe

45

delivery countries

How we help

At Foundever®, we provide brands with comprehensive CX outsourcing services and solutions.

Customer experience services for every stage of your customer journey

Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations.

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Customer experience solutions built by operations for CX success

Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data.

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A culture of care

With +150K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty.

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Awards

“Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.”

Laurent Uberti

President, CEO & Co-founder

CX insights

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A person's hand is opened, facing upward, with different colored chart lines displayed over the hand
Blog
Why AI and CX are a perfect fit 
As 2025 approaches, one thing is already clear — generative AI will play a critical…
View through a glass panel with sticky notes, of a group of employees meeting in a conference room
Blog
How to build a “dream team” for the future contact center
As businesses evolve, so do customer expectations. What does the contact center look like in…
Case study
Retail & e-commerce
A leading retailer achieves over $10 million in savings
Foundever® proposed a multifaceted approach to rebuilding the client’s CX operations that would realize initial…

Press Release

Foundever® Announces Collaboration with M47 Labs to Enhance AI-Driven Customer Experience Solutions

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